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Reviewer: Spankenstein Company: Symantec, Visit Site Product: Norton Internet Security ... Version: 2006 Visit the store. Write your own review!
| | Reviewer's Ratings | Avg Company Rating | | Overall Feeling |     |   | | Customer Support |     |   | | Value for the money |     |   | | Product's ease of use |     |    | | Ease of installation |    |    | | Product website |    |    | | Reliability |      |   |
Compare Product Reviews in this ClassYou need to have at least used a moderate variety of security products to get Norton solutions in perspective. NIS2006 does pretty much achieve what it sets out to do, which is to give average computer users a comprehensive package of protection and monitoring tools that are easy to understand and to use without needing any technical insight. Whether you like NIS2006 or not you have to respect it's effectiveness and particularly - it's reliability; A very strong point for Norton when compared against their main retail competition (Mcafee). Norton branding does seem to have acquired some rather uninformed contempt from a growing section of disenchanted users much in the way that Microsoft has, but such are the risks of becoming the establishment.
On the downside..... NIS2006 is unnecessarily large, intrusive (to the system rather than user) and often frustratingly slow! Microsoft operating systems (where NIS primarily resides) are already overladen, lumbering beasts, and the extra strain is clearly noticeable when products like NIS are installed. Too many processes, too much activity and too much resource usage, but maybe that's the price of such thorough protection? Well - not really - because there are alternatives that are equally or more effective and yet mere prancing bunnies compared to Norton's thundering heffalump!
A new and major irritation for 2006 is the Norton Protection Centre which sits in your taskbar or quicklaunch and basically tries to instill you with enough paranoia about potential threats that you will cough up further monies for additional and - readily promoted and available - Symantec products! This is a pretty transparent case of Symantec taking advantage of and abusing their customer's trust - which may well in fact lose them some loyal users - but it is easily disbabled (within Windows XP) by disabling the protection centre service. There's no reason why the relevant parts of that process couldn't have been integrated into the familiar Norton control centre (which can be launched from it's own existing taskbar icon). Other than that and the addition of a program learning mode (er... thanks, but no thanks) for the firewall, NIS2006 is virtually unchanged (at least outwardly) from it's predecessor. Whether that's to maintain customer familiarity or just to save Symantec the bother of a redesign...... who knows?..... or cares for that matter!
Installation is acceptably straightforward but can ocassionally turn ugly if things do go wrong, landing you with a partially-formed mess of disembodied files and processes that neither run properly or uninstall (complete NIS removal tools are available from Symantec's website but should be included with the software!!). It's also an easy enough product to live with if you're not too concerned about hammering every last ounce of performance out of your computer, and it's updated reassuringly frequently against newly discovered threats.
While NIS2006 is by no means 100% effective the Symantec website is a good place to start when an attack does make it through to your operating system. There are some truly terrible bolted on aspects to NIS2006 like the shoddy Antispam module (first seen in NIS2005) which enjoys branding and re-labelling your email messages, but like most individual features this can thankfully be deactivated.
I've allowed higher ratings for Customer Support and Website in tribute to Symantec's burgeoning database of threat knowledge and downloadable threat removal tools which not only serve Symantec customers but act as an invaluable resource for the whole Internet community.
Overall, Norton Internet Security 2006 is for the average PC user: sufficiently effective, reliable, good value and extremely easy to use. Norton's greatest advantage though is unfortunately still mainly within it's marketing and distribution. I can walk into a number of local shops (in Devon, UK) and buy a range of Norton branded products but wouldn't be presented with the option to choose between say: Norton Antivirus and Esets' NOD32 or between: NIS and Kaspersky Personal Security Suite security software. Ultimately that's all that gives it is place as the market leader. Clearly NIS is going to require much more aggressive development and streamlining to remain effective against increasingly more devious threats and against it's growing number of competitors making - quite frankly - superior but lesser known software.
Added: March 29th 2006
Hits: 22635 NOTE: Product reviews are independently written by our members and do not necessarily express the opinions or views of CastleCops.
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Norton Internet Security Posted by !audai on 2008-10-28 15:05:32 My Score:     
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Norton Internet Security Posted by williamjacobs on 2007-04-24 19:10:23 My Score:  
Removal was a pain.
The old Norton software removal tool gives an error message saying it has expired without referring you to the new one at:
ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
This new tool did the job nicely, but Symantec dropped the ball for documentation.
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Norton Internet Security Posted by ocelotl1 on 2006-09-26 04:01:25 My Score: 
Norton Sucks
I had Symantec Norton AV a few years back for my first system. It must have been the 2004 version. It performed adequately. I was infected a few times by trojans/viruses but owe that more to bad surfing habit/ignorance than anything else.
However I decided to try another AV/Firewall in Trend Micro PC cillin. Upon removing Norton AV/Firewall from my system I immediately was greeted with a slew of lock-ups and error messages. It appears that the program was so deeply ingrained in my system that without it my system ran quirky at best.To say the least I was not happy with the results.
What made me angry is that upon deciding to uninstall this application I went through hell trying to get the OS to operate the way it should operate i.e. smoothly and without errors.
A trip to the Symantec site was no help. It was a time consuming and confusing process as I tried to hunt down a remedy for my problem. Plus, at that time they did not have free phone support (maybe thats changed?)
The only thing that fully corrected the errors was a clean install of the OS, which was a major pain (it was my first attempt at a wiping my whole hard drive clean and reinstalling the OS).
As a consumer I would like to have the option of uninstalling a program and having my OS operate the normally i.e the way it did prior to installation of said program. I dont know maybe thats asking to much. No wait, its not.
I realize the review is for Norton AV Pro. However my experience with this companies software was so negative
and frustrating I will never get a Symantec product again...
PS. Trend Micro PC cillin Over All !!!
Free Phone support : )
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Norton Internet Security Posted by happyrock on 2006-08-02 20:47:48 My Score: 
I too am a tech that has see the bloatware norton at work...bogging down whatever system its on...and as a added attraction when you remove it ...it acts like spyware with the updater trying to update the program you removed with their uninstaller...avoid this crapware...I couldn''t figure out away to give it a score less than 1
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Norton Internet Security Posted by bytesage on 2006-06-28 11:51:00 My Score: 
As a tech who has seen Norton Internet Security (NIS for short) in the ''wild'' I can assure you the it is utter crap!
It is obvious to me that the reviewer didn''t have it installed on their computer for very long, or it was a test machine under ideal circumstances.
NIS has caused more bizarre, and idiotic problems than I can relate here, although I can mention some of the nastier things I''ve seen it do....
Uninstall program removes nothing but its listing in the add/remove programs, and leaves seemingly EVERYTHING else ... not only that but the manual removal tool on the website doesn''t even remove the services, or the shell extensions.
It breaks IE ... otherwise after uninstalling it, why would IE think that the file / should automatically be saved to disk??
Blocks all windows file shares. Ok behind a firewall, in a windows DOMAIN ... why on earth do you need a freaking firewall ... turning that off, is only half of it, you have to completely disable internet security as well. Then windows networking will *usually* work. Otherwise you need to remove NIS (and pray that the uninstall works!) altogather.
Uninstall breaks DNS client service ... no networking after that! Keeps coming up with Missing WMI and those windows services are running.
I''ve seen it bring XP to a creeping crawl, on a brand new HP, less than 6 months old, for no reason, and on other occaisions as well. it also seemed to block EVERY single startup item from functioning, all bailed out with an unkown error I was about to diagnose the hard drive as bad! However I rebooted in safe mode and the PC worked well, then I disabled the NIS services, and rebooted normally and lo and behold the computer works fine!!
My take on NIS, is to avoid it when ever possible!!! use anything else (except McAfee which is just as bad) perhaps AVG www.grisoft.com I have used it for years with no problems ... and they have anti-spyware as well.
However if you REALLY want to avoid all the virus, spyware, and exploit problems consider using Linux, Ubuntu is pretty nice. Its just simpler!
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